🛡️ Safe & Responsible Platform

b111's commitment to responsible gaming

b111 believes that entertainment is truly enjoyable only when it is experienced within limits. Our protection tools and 21+ policy keep your gaming safe.

Important Age Restriction

b111 is for individuals aged 21 and over only. Minors are strictly prohibited from creating an account or playing on this platform. We reserve the right to verify your identity, and accounts will be suspended if age cannot be confirmed. If you have children or teenagers at home, make sure they cannot access this site — use parental control software.

What is responsible gambling?

Online betting or gaming is a form of entertainment — it is not a source of income or a solution to financial problems. Responsible gambling means playing within your means, for enjoyment rather than out of fear of losing. b111 wants every player to maintain full control over their time and money.

Recognising signs of problem gambling, setting limits, and taking a break when needed — these are the traits of a responsible player. We are with you on that journey.

  • Play for entertainment, not for profit
  • Set a budget before each session and stick to it
  • Avoid placing more bets out of anger or frustration after a loss
  • Do not play while drinking or in any impaired state
  • Keep a fixed daily playtime and take breaks
  • Prioritise spending time with family and friends

Remember

There is no guaranteed method to win at gambling. Game outcomes depend entirely on chance, and mathematically the house always holds an edge.

Placing larger bets in an attempt to recover lost money is called "chasing losses" — it is the most common sign of problem gambling.

b111's protection tools

Several tools are available on the b111 platform to protect players. Using them, you can keep your gaming experience fully under control.

Setting deposit limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Requests to increase a limit are accepted but take a few days to process — decreasing a limit happens straight away.

Time-out break

Take a time-out ranging from 24 hours to several weeks. During this period you will not be able to log in to your account or place any bets. A short break helps keep a clear head.

Self-exclusion

If you feel that gambling is harming your life, activate a long-term self-exclusion. During this period your account will be completely inactive and no new account can be created.

Session time limit

Decide in advance how long you will play in a session. When the set time is up, the platform will automatically alert you and log you out.

Reality check

Pop-up notifications appear at regular intervals to let you know how long you have been playing and the total amount you have deposited. This keeps you aware of the real situation.

24/7 Support

For any issue, contact b111 via live chat or email — support is available in both Bengali and English. Our team is always ready.

Assess yourself

Ask yourself the questions below. If you answer "yes" to most of them, contact the b111 support team or take a break.

1

Do you spend more than the amount you set aside?

2

Do you place more bets to try to win back money you have lost?

3

Is time meant for family or work being spent on gaming?

4

Do you feel restless or irritable when you are not gambling?

5

Has gambling caused financial or relationship problems?

6

Do you hide your gambling from those close to you?

7

Have you tried to stop gambling but been unable to?

How to use the protection tools

After logging in to your account at b111, go to the "Account Settings" section and you will find all tools related to responsible gaming. The steps are outlined below:

  1. Log in — access your b111 account.
  2. Click the profile icon — in the top right corner.
  3. Select "Responsible Gaming" — from the menu.
  4. Choose a tool — deposit limit, time-out, or self-exclusion.
  5. Confirm — save the change. Stricter limits take effect immediately.

Get direct support

If you have difficulty changing settings yourself or need to close your account urgently, contact the support team directly:

24/7 Live Chat — in Bengali and English

[email protected]

A self-exclusion request can also be made by email — we will act as quickly as possible.

Protection of Minors

b111 strictly prohibits accounts for anyone under the age of 21. Age is verified during the registration process and we may request identification at any time. If it cannot be proven that a user is 21 or older, the account will be permanently closed.

If you have children or teenagers at home, take the following steps to prevent them from accessing this site:

  • Enable parental controls on your browser
  • Never share your login details
  • Always log out after use
  • Lock your device with a password or PIN
  • Have an open conversation with children about gambling

Age verification process

When opening an account at b111 and before the first withdrawal, age is verified via a national ID card or passport.

Withdrawals may be limited until verification is complete. This is for the protection of all players.

Frequently asked questions

Log in to your account and go to the "Responsible Gaming" section from the profile menu. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately.

Because your account is completely inactive during self-exclusion, any active bonuses and wagering progress are put on hold. When you return after the break, the support team will provide full details. Your protection is the highest priority.

Yes. Your main balance remains intact during a time-out or self-exclusion. Only new deposits and placing bets are blocked. You can make a withdrawal once the break ends.

Self-exclusion is intentionally designed to be somewhat difficult to reverse. If it was a mistake, email [email protected] or contact us via live chat. The team will assess your situation and provide assistance.

Yes. A complete record of deposits, withdrawals, and bets is available in the Account History section. Review it regularly to understand your own patterns.

If you are concerned about a family member's gambling, contact [email protected]. The b111 support team can take the necessary steps based on the situation. Your concern will be taken seriously.

Play safely, stay happy

Set up your protection tools and enjoy b111's games responsibly.